Privacy Policy
Shenandoah Valley Teen Challenge
Last Updated: January 24, 2026
Who We Are
Shenandoah Valley Teen Challenge (SVTC) is a 501(c)(3) nonprofit organization based in Mt. Jackson, Virginia. This policy explains how we collect, use, and protect your information when you visit svtc.info.
Contact Information:
- PO Box 718, Mt. Jackson, VA 22842
- 540-213-0571
- admin@svtc.info
Information We Collect
Information You Provide
When you fill out a form, make a donation, or contact us, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Donation amount and payment information
- Any other information you choose to share
Information Collected Automatically
When you browse our website, we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type
We use Google Analytics and similar tools to understand how visitors use our site. This data is aggregated and does not personally identify you.
How We Use Your Information
We use your information to:
- Respond to inquiries and prayer requests
- Process donations and send receipts
- Send ministry updates and newsletters (with your consent)
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Donations
Donations are processed through FundraiseUp, a third-party payment processor. When you donate, your payment information is handled directly by FundraiseUp and is subject to their privacy policy. We receive your contact information and donation amount, but we do not store your credit card details.
Email Communications
If you subscribe to our newsletter or provide your email through a form, we may send you:
- Ministry updates
- Prayer requests
- Event announcements
- Fundraising communications
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Analyze website traffic (Google Analytics)
- Remember your preferences
- Improve your browsing experience
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics (website analytics)
- Google Tag Manager (tag management)
- FundraiseUp (donation processing)
- Givebutter (email communications and contact management)
Each service has its own privacy policy governing how they handle your data.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at admin@svtc.info.
Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Questions
If you have questions about this privacy policy, contact us:
Shenandoah Valley Teen Challenge
PO Box 718
Mt. Jackson, VA 22842
admin@svtc.info
540-213-0571